Terms of Service

The Crystals Align

Last Updated: October 20, 2026

Welcome to The Crystals Align! By visiting our website, browsing our collections, purchasing our products, or booking our holistic wellness services, you agree to the following Terms of Service.

Please read these terms carefully before using our website.

1. About The Crystals Align

The Crystals Align is a small business dedicated to sharing the beauty of natural crystals, handcrafted gemstone jewelry, intentional healing tools, and holistic wellness practices.

Our mission, Aligning Chakras with Crystals, reflects our passion for mindfulness, personal growth, spiritual exploration, and inner peace.

Our website is located at www.thecrystalsalign.shop.

2. Use of Our Website

By accessing our website, you agree to use it for lawful purposes and in accordance with these Terms of Service.

You agree not to:

• Use our website for fraudulent or unlawful activities.

• Provide false or misleading information when placing orders.

• Attempt to interfere with the security or functionality of our website.

• Reproduce or distribute our original content without permission, except where permitted by law.

We reserve the right to refuse or cancel orders when reasonably necessary because of suspected fraud, incorrect information, or other legitimate business concerns, subject to applicable law.

3. Products and Descriptions

We make every effort to accurately describe and photograph the products available through The Crystals Align.

Because many of our items are natural or handcrafted, slight variations may occur.

Natural Crystals and Gemstones

Natural crystals may contain variations in color, texture, shape, size, and mineral inclusions. These natural characteristics make each gemstone unique.

Handcrafted Jewelry

Our sterling silver jewelry is individually handcrafted. Minor differences in appearance and finish are a natural part of the handmade process.

Candles, Essential Oils, and Healing Tools

Customers are responsible for following product instructions and safety precautions.

Always burn candles within sight, away from flammable materials, children, and pets. Essential oils and aromatic products should be used according to their instructions and appropriate safety guidance.

4. Holistic Healing and Spiritual Wellness Disclaimer

The Crystals Align offers products and services inspired by traditional holistic practices, including Reiki, chakra healing, crystal meditation, energy balancing, and intention setting.

Information provided through our website, products, educational materials, and virtual services is intended for spiritual exploration, relaxation, personal reflection, and general wellness purposes.

Our products and services are not medical treatments and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Crystal healing, Reiki, and energy work should not be considered substitutes for professional medical advice, diagnosis, treatment, or mental health care.

Individual experiences and results vary. We do not guarantee specific physical, emotional, financial, or spiritual outcomes.

If you have health-related concerns, please consult a qualified healthcare professional.

5. Pricing and Payments

All prices are displayed in United States dollars (USD) unless otherwise stated.

We reserve the right to update product prices, descriptions, and availability without prior notice.

Orders are subject to acceptance, product availability, and payment authorization.

If a product is unavailable or a pricing error occurs, we will contact you regarding the order and provide appropriate options, including a refund when applicable.

Payments are processed through the secure payment methods available at checkout.

6. Shipping and Delivery

Orders are generally processed within 3–5 business days, excluding weekends and holidays.

Handmade or customized items may require additional processing time.

Shipping rates and available delivery methods are displayed during checkout.

Estimated delivery dates are not guaranteed. Shipping may be affected by carrier delays, weather, or circumstances beyond our reasonable control.

For additional information, please review our Shipping Policy.

7. Returns, Exchanges, and Refunds

We want our customers to feel confident in their purchases.

Eligible products may be returned in accordance with our published Refund & Return Policy.

Certain items, including personalized jewelry, used candles, opened wellness products, and completed virtual services, may be excluded from standard returns, subject to applicable law.

Please review our Refund & Return Policy before purchasing.

Nothing in these terms limits consumer rights or remedies that cannot legally be waived.

8. Virtual Reiki and Chakra Healing Services

Virtual Reiki sessions, intuitive chakra readings, and holistic consultations are offered for relaxation, mindfulness, spiritual exploration, and personal reflection.

These services do not replace medical or psychological treatment.

Scheduling, cancellation, rescheduling, and refund arrangements are governed by the service description and our published policies.

We reserve the right to decline or discontinue a service for legitimate safety, conduct, or operational reasons, subject to applicable law and appropriate refunds where required.

9. Intellectual Property

All original website content created by The Crystals Align, including photographs, product descriptions, educational materials, graphics, jewelry designs, branding, and written content, is protected by applicable intellectual property laws.

You may not reproduce, sell, distribute, or commercially use our original content without prior written permission, except where permitted by law.

10. Third-Party Services

Our website operates using Shopify and may include third-party services for payment processing, shipping, analytics, and other functions.

These services may have their own terms and privacy practices.

We are not responsible for third-party websites or services beyond the extent required by applicable law.

11. Privacy and Personal Information

We respect the privacy of our customers.

Personal information collected through our website may be used to process orders, provide customer support, arrange delivery, and operate our business.

For additional details about how personal information is collected, used, shared, and protected, please review our Privacy Policy.

12. Limitation of Liability

To the extent permitted by applicable law, The Crystals Align is not responsible for indirect, incidental, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited, including applicable consumer protection rights.

13. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business, website, services, or legal requirements.

Updates will be posted on this page with a revised effective date.

Your continued use of our website after updated terms become effective constitutes acceptance to the extent permitted by applicable law.

14. Governing Law

These Terms of Service are governed by the applicable laws of the Commonwealth of Massachusetts, United States, without limiting mandatory consumer protections that may apply in other jurisdictions.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

The Crystals Align

Email: crystalsalign@gmail.com

Website: www.thecrystalsalign.shop